Redesigning The Infrared Thermometer

Discovering poor product semiotics on an existing product and taking the function of that product and redesigning it to covey a more accurate message/feeling for the user.

What’s the Problem?

Infrared

Thermometer

Pistol or

Hand Gun

In China, infrared thermometers are widely used in public during the COVID-19 pandemic, as they can detect one of the symptoms, fever.  However, the motion of using an infrared thermometer is strongly reminiscent of pointing a gun at someone’s forehead. This gives the subject unnecessary discomfort.  I put out a verbal survey at one of those temperature checkpoints. The result of 51 responses is shown below. 

More Friendly Product Semantics?

Camera + Thermo
meter

Two Modes

It can switch between crowd scanning and individual scanning.

Removable Battery

The user can quickly swap out the rechargeable battery with a push which allows a more streamlined workflow and continued use.

Battery Indicator

Allows the user to see the remaining battery amount at a glance.

Right-Hand User

Left-Hand User

UI Designs

Individual Mode

With each click of the action button, this thermometer captures the temperature of the closest guest and displays it with an indicator showing temperature range.

Crowd Mode

Scan and display a heat map of around 16 square meters in front of the thermometer. The action button can freeze and unfreeze the view.

Reflection

This project was completed while I was doing a remote study in China, with a 12 hour time difference between the instructor and me. While I performed limited primary research through convenience sampling, more user testing with a rough prototype would be beneficial.